Restoration
An AI receptionist for Restoration teams.
Water, fire and mold calls answered the minute they happen.
Every call answered, every detail captured.
Your receptionist knows your services, your hours and what counts as an emergency. It asks the questions your office would ask, then hands your team a service request they can act on — not a voicemail to replay.
Don't read about an AI receptionist. Call one.
Ask about a no-heat call, a leak, a lockout — anything a customer would ask. It answers like your best front-desk hire.
(845) 400-8405- Customer
- Danielle Ortiz
- Phone
- (845) 512-0198
- Address
- 412 Ridgewood Ave, Newburgh, NY
- Issue
- No heat — furnace running but blowing cold air
- Priority
- Urgent — no heat, two children at home
- Requested time
- Today after 3:00 PM
The calls you're getting today
What Restoration callers actually say.
These are the calls your AI receptionist is trained to handle from day one.
"A pipe burst and two rooms are under water right now."
"We had a small fire and need smoke cleanup."
"I found mold behind the drywall during a remodel."
"My insurance said to call a restoration company today."
Intake
It captures what your office would.
What happened, when, and whether it's still active
Water source shut off / fire department cleared
Insurance carrier and claim number if started
Property address, access and decision-maker contact
Emergencies don't wait in a queue.
Every restoration call is time-critical by nature. Active water and post-fire calls are escalated immediately so your crew can roll while damage is still contained.
How it works
From "Hello" to handled.
- 1
A customer calls
Your existing business number rings the way it always has. Nothing changes for the caller.
- 2
Your receptionist answers
Every call is picked up on the first ring — during the rush, after hours, on weekends and holidays.
- 3
It understands the request
A real conversation, not a phone tree. It asks the questions your office would ask and listens to the answers.
- 4
It takes action
Customer details, the problem, the address, urgency and a requested time are captured and organized.
- 5
Your team takes over
A complete service request lands in your queue, ready to confirm, schedule and dispatch.
The next customer who calls should get an answer.
We build, configure and tune your AI receptionist with you — then it answers every call, day and night.